Home Secure Alarms is able to offer, and recommends the use of professional security monitoring services that are staffed 24 hour a day all year round.
Our Monitoring Centre is graded to the high level of Grade A1 and complies with the strict requirements of Australian Standard AS2201.
| Advantages of Professional Monitoring Services. |
| The advantages of professional monitoring over a local alarm or over self monitoring are: • The monitoring centre is staffed 24/7 so when you go on holidays, they are still monitoring your alarm system, and can respond accordingly. • The monitoring station can also determine which device or devices activated and can determine if a probable break in has occurred and where it may have happened. Eg main bedroom, games room, passage , family room and can track the intruder through the premises. • Your insurance company may give you a premium discount. |
| Types of Monitoring Services |
| • GPRS – uses the mobile telephone cellular data network service similar to that used by smart phones and mobile eftpos machines. Depending on the risk of your property these communications can be set to occur, from one every 24 hours down to as often as every 90 seconds for high risk premises. There are several GPRS service providers available and some offer multiple paths, such as dual cellular networks, and IP Network backup, to provide communications to our control room. HSA Security highly recommends this form of monitoring, for its highly effective communications method, yet being a simple installation. • IP Monitoring – allows your security alarm system to communicate with our control room via the Internet. This method relies on your internet connection and service being available. Back up communications paths such as GPRS can be added for extra security, and more reliable communications to the monitoring centre. • Dialler – Previously the most common method of monitoring. The system is connected to your existing analogue telephone line. Faults with your telephone line make dialler lines the most susceptible to communication failure, making it only suitable for low to medium security risks, and are not recommended for high risk properties. NBN Rollout is largely making this type of monitoring obsolete due to the disconnection of analogue telephone lines. |